How to Automate Reminders to Event Attendees
Hello, my name is Chris. In this article, you'll learn how to create event reminders that are sent by text and email in LeadCenter.
These reminders help ensure attendees receive timely notifications before your event begins.
Accessing Event Reminder Settings
When you open the Events Page, the Events List will display all events previously added to LeadCenter.
To set up reminders:
- Click the three dots next to the event.
- Select Edit.
- On the left side of the Edit Page, click Reminders to open the Reminder Settings section.
Reminder Intervals
In LeadCenter, you can send event reminders at four different intervals:
- Three days before the event
- One day before the event
- Two hours before the event
- Fifteen minutes before the event
You can send reminders via email, text message (SMS), or both.
Using or Creating Reminder Templates
You can choose from:
- One of LeadCenter’s built-in email or text templates
- Or create a custom template by clicking the link provided
For example:
- Send a reminder 24 hours before the event using a default email or text message template.
When creating a custom reminder, you can use shortcodes to automatically insert:
- Contact name
- Phone number
- Event details
This personalizes each reminder without manual editing.
Email Reminder Settings
By default, reminder emails are sent from noreply@leadcenter.ai.
If you prefer to send from your own address:
- Connect a Shared Email Account under Settings.
This allows reminders to be sent from your business email for a more branded and personal experience.
Text Reminder Settings
To send text reminders, you’ll need an active text messaging plan on your account.
If you don’t yet have one:
- Click your name in the upper right corner.
- Go to Subscription.
- Add Text Marketing to your plan.
Once enabled, you’ll be able to send automated event reminders via text to all registered attendees.
Wrapping Up
That’s how to create event reminders by email and text in LeadCenter.
You can use built-in templates or customize your own for a more personalized experience.
Be sure to check out the tutorial on creating Email and SMS Templates for events to learn more about designing professional reminder messages.
Thank you!