Hello, my name is Chris. In this article, you'll learn how to configure a sending email address for a shared email account in LeadCenter.
Setting this up allows your firm to send emails from a professional, branded address across confirmations, reminders, and automated communications.

Step 1: Access Shared Email Account Settings

1. Click your name in the upper-right corner of LeadCenter.
2. Go to Settings.
3. Select Shared Email Account from the settings menu.

Before proceeding, make sure a sending domain is already configured and verified.
If it’s not verified, refer to the video or guide on Setting Up a Sending Domain before continuing.

Step 2: Add a Sending Email Address

Once your domain is verified, you can begin adding sending email addresses.
LeadCenter allows you to create multiple sending addresses for different purposes, such as newsletters, event communications, or appointment reminders.

To add a new sending address:

1. Click Add Email Address.
2. Choose the domain from which you want to send emails.

Step 3: Enter Sender Information

Next, fill out the following details:

• From Name:
  This is what recipients see in their inbox as the sender name.
  Example: Contoso Newsletter
• From Email Address:
  The address that appears as the sender.
  Example: newsletter@yourdomain.com
• Reply-To Address:
  The email where responses are received when someone replies directly to your message.
  Example: support@leadcenter.ai

Tip:
You don’t need to include the domain in the From or Reply-To fields — LeadCenter automatically applies the selected domain.

Step 4: Add a Physical Address

Enter a valid physical mailing address.
This address is required to comply with email regulations and will be associated with your sending account.

Be sure to include:

• Street Address
• City
• State/Province
• Country
• ZIP/Postal Code

Step 5: Save and Use the Email Address

Once all fields are completed:

• Click Save.

Your new sending email address will now be added and ready for use.

You can now use this address for:

• Calendar confirmations and reminders
• Event confirmations and reminders
• Scheduled email campaigns
• Transactional emails

Wrapping Up

That’s how you configure a sending email address for a shared email account in LeadCenter.
By setting this up, your firm can send branded and compliant emails from a verified domain, improving both professionalism and deliverability.

Thank you!