LeadCenter.AI Knowledge Base

How Can We Help?
< All Topics
Print

LeadCenter.AI allows users to set notifications from the Notification Preferences page. Notifications are generally used to get timely information, for example when a new lead has arrived, when you want updates (daily, weekly, and monthly), when a transcription for a lead has been generated, or when you want to receive an email for your incoming SMS.

  • Lead Notification is for the user to get notified each time they receive a new lead from various mediums like SMS, Emails, Offline, or Website Forms.

    Configuring Notifications Figure 01

  • Daily Update is for the user to get notified daily for lead reports for all the leads received the previous day.
  • Weekly Update is for the user to get notified of the weekly leads report for all the leads received for the previous week. Weekly reports are sent on Monday.
  • Monthly Update is for the user to get notified of the monthly leads report for all the leads received the previous Month. Monthly reports are sent on the 1st of each month.
  • Lead Transcription Notification is for the user to get notified each time a lead transcription is generated.
  • Incoming SMS Notification is for the user to get notified each time incoming SMS comes in your virtual number.

    Configuring Notifications Figure 02

Configuring the Email Notification

To set the Email notification, do the following:

  1. On LeadCenter.AI SETUP page click Notifications
    The Notification Preferences page is displayed.
  2. To enable a notification click on the toggle button

    Configuring Notifications Figure 03

    A notification “Email preference updated successfully” is displayed.
  3. Enter the email ID and click Add Me to receive the notification.

    Configuring Notifications Figure 04

    A notification “Email saved successfully” is displayed.
Previous Users: Adding and Deleting Users
Table of Contents